Dear Vintage Enthusiast,

At Luxury Style Store, we’re dedicated to bringing timeless elegance to your wardrobe with our carefully curated collections. Below you’ll find answers to common questions about our products, shipping policies, and more. Should you need further assistance, our San Francisco-based team is always delighted to help at [email protected].

About Our Products

What styles of clothing does Luxury Style Store specialize in?
Our collection celebrates vintage-inspired sophistication with a focus on:
  • Timeless Fit & Flare and Flapper Dresses for special occasions
  • Chic Cocktail and Babydoll dresses for evening wear
  • Everyday essentials including Graphic Tees, Capris, and versatile Bottoms
  • Seasonal capsule wardrobe pieces designed for effortless elegance
Each piece is selected with our signature attention to vintage-inspired details and modern wearability.
How do I determine the right size for vintage-style clothing?
Our sizing follows contemporary standards with vintage-inspired silhouettes. Detailed size charts are available on each product page, including measurements for:
  • Bust/Waist/Hip for dresses
  • Inseam and rise for bottoms
  • Shoulder-to-hem length for all dresses
For special occasion wear like our Flapper dresses, we recommend sizing up if between measurements for optimal movement.

Ordering & Payments

What payment methods do you accept?
We accept all major credit cards including Visa, MasterCard, and JCB, as well as PayPal for secure checkout. All transactions are encrypted for your protection.
Can I modify or cancel my order after placement?
To maintain our quick 1-2 business day processing time, order modifications/cancellations must be requested within 2 hours of placement via email to [email protected]. Include your order number and requested changes.

Shipping & Delivery

What are my shipping options?
We offer two premium services tailored to your needs:
  • Standard Shipping ($12.95): Via DHL/FedEx with tracking, delivered in 10-15 business days after dispatch. Ideal for special occasion pieces.
  • Free Standard Shipping: For orders over $50 via EMS (15-25 business days). Perfect for building your capsule wardrobe.
Pro Tip: Many customers combine methods—expedited for cocktail dresses and free shipping for essentials.
Do you ship worldwide?
We proudly serve most global destinations, excluding some remote areas and parts of Asia. During checkout, simply enter your address to confirm availability. All international shipments include customs documentation.
How are delicate items packaged?
Your vintage-inspired pieces receive:
  • Tissue-wrapped folding to preserve silhouettes
  • Garment bags for special occasion wear
  • Recyclable packaging that maintains our sustainability commitment

Returns & Exchanges

What is your return policy?
We offer a 15-day return window from delivery date. Items must be:
  • Unworn with original tags attached
  • Returned in original packaging with all protective materials
  • Accompanied by the original packing slip
Please email [email protected] to initiate returns. Special occasion dresses may require additional protective packaging.
Can I exchange an item for a different size?
Absolutely! We recommend emailing us within 7 days of receipt to arrange size exchanges. Please note:
  • Availability of alternate sizes cannot be guaranteed
  • Exchanges to higher-value items require payment of the difference
  • Return shipping costs are the customer’s responsibility

Still have questions? Our style consultants in San Francisco are always happy to assist with sizing recommendations, wardrobe planning, or any other inquiries at [email protected] or by mail at 1064 Park Street, San Francisco, US 94107.

We’re honored to be part of your journey toward timeless elegance.

Warm regards,
The Luxury Style Store Team