Dear Timeless Style Connoisseur,

At Luxury Style Store, we understand that the journey of your vintage-inspired pieces is as important as their destination. Just as we meticulously curate our collections—from elegant Flapper Dresses to versatile Everyday Essentials—we’ve crafted this policy with the same attention to detail you expect from our San Francisco boutique.

Global Shipping with Vintage Charm

We deliver worldwide (excluding select Asian regions and remote areas) with the care we’d extend to our most delicate Babydoll silhouettes:

Shipping Options

  • Standard Shipping ($12.95):
    Your order will be dispatched via DHL or FedEx within 1-2 business days after payment confirmation. Delivery typically occurs within 10-15 business days after shipment—perfect when you need those Cocktail dresses for an upcoming soirée.
  • Free Shipping (orders over $50):
    We’ll carefully package your Fit & Flare dresses or Graphic Tees via EMS service, with delivery in 15-25 business days after processing. Like the perfect vintage find, good things come to those who wait.

Note: All delivery estimates exclude customs clearance times, which may vary by destination.

Our Thoughtful Returns Process

Should any item not meet your expectations (though we’re confident our Capris and Dresses will become wardrobe staples), we offer a 15-day return policy from delivery date.

How to Return

  1. Initiate Your Return
    Email our style consultants at [email protected] within 15 days of receiving your order. Include your order number and the reason for return—we value your feedback as much as we value the drape of our Flapper collections.
  2. Prepare Your Package
    Return items in their original condition with tags attached—like you’d preserve a cherished vintage find. Include the original packing slip or a note with your order number.
  3. Ship Your Return
    We’ll provide a return shipping address (returns cannot be sent to our Park Street boutique). For international returns, we recommend using a trackable service—the care you take should mirror how we package your Everyday Essentials.

Refund Details

Once we receive and inspect your return (typically processed within 3-5 business days):

  • Refunds will be issued to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • Credit card refunds appear within 5-10 business days after processing
  • PayPal refunds are typically immediate
  • Original shipping fees are non-refundable

Non-Returnable Items

To maintain the integrity of our collections, we cannot accept returns on:

  • Final sale items (clearly marked during checkout)
  • Personalized or altered garments (like specially tailored Bottoms)
  • Items without original tags or showing signs of wear

Special Considerations

For damaged or incorrect items, please contact us immediately—we’ll arrange a replacement with the same urgency we’d show if a Cocktail dress arrived late for your gala.

Questions about your shipment or return? Our style consultants are always delighted to assist at [email protected] or via post at our Park Street boutique.

With gratitude for allowing us to be part of your style journey,

The Luxury Style Store Team